📄 At The Natural Edit , we take utmost care to deliver quality products to our customers. Since most of our products are handcrafted as well as we work on a Made to order basis , we follow a strict return and refund policy. Please read the following terms carefully before placing an order.
1.Eligibility For Returns:
- Returns are accepted only if the product is damaged, defective, incorrect and missing products in your order.
- The issue must be reported to us within 48 hours of receiving the order, along with unboxing images/videos as proof. We will not be able to help you if this timeline is exceeded.
- Products must be unused, with original packaging and tags intact.
- Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.
2. Non-Returnable Items:
- Products that are not damaged/defective are not eligible for return.
- We do not accept returns for reasons such as dislike of color, size etc.
- Exchanges are not provided under any circumstances.
3. Return Process:
To request a return:
- Email us at hello@thenaturaleditstore.com or WhatsApp us at +91- 7283967461 within 48 hours.
- Share order details and images/videos of the damaged/defective product. Please pack the item securely in its original packaging, including any accompanying items.
Our team will review your request and provide further instructions.
- Each order is eligible for a return only once.
- The company holds the authority to make the final decision in any case.
- For any Concerns or Return Requests, Please Contact us:
Email: hello@thenaturaleditstore.com
Whatsapp number : +91 72839 67461